SKU:AJ18LOGS
Grand Canyon
Grand Canyon Arizona Juniper Indoor/Outdoor Vented Gas Log Set (Logs Only)
Grand Canyon Arizona Juniper Indoor/Outdoor Vented Gas Log Set (Logs Only)
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Description
The Grand Canyon Arizona Juniper vented log set recreates the twisted grain and warm, reddish tones of high-desert juniper. Every log is individually cast and hand-painted to perfection in the USA, reproducing the deep grain, splits and charred hollows of real seasoned firewood so convincingly that guests often reach out to check. Grand Canyon builds each log from a proprietary blend of high-temperature concrete, ceramic refractory and stainless-steel fiber mesh, a construction that resists cracking and radiates warmth long after the flame is lit. Designed as a vented set, the logs are stacked to feed a tall, amber, wood-fire-style flame that curls naturally around the branches for a truly authentic open-fire presentation.
This listing is for the hand-painted log set only, giving you the freedom to pair it with the Grand Canyon 2- or 3-burner system and control package that best fits your fireplace and fuel type. Arizona Juniper is offered in 6 sizes from a compact 18 inches up to 42 inches, with each set including the correct number of logs for a full, balanced fire. The set is rated for both indoor and outdoor installation; logs installed indoors are backed by a lifetime warranty, while outdoor installations carry a 1-year warranty. Select your size below, then complete the fireplace with a compatible Grand Canyon burner, glass or ember media, and control system to finish your custom hearth for years of enjoyment.
Key Features
- Individually cast and hand-painted in the USA
- High-temperature concrete, ceramic refractory & stainless-steel fiber mesh
- Vented design for a tall, realistic wood-fire flame
- 6 sizes available from 18 Inch to 42 Inch
- Indoor lifetime warranty / outdoor 1-year warranty
- Compatible with Grand Canyon 2 & 3 burner systems
- Log set only — burner and controls sold separately
What's Included
- Complete hand-painted Arizona Juniper log set (log count varies by size)
- Correct log count and arrangement for the chosen size
Specifications
| Construction | High-temperature concrete, ceramic refractory & stainless-steel fiber mesh |
|---|---|
| Style | Vented, individually cast & hand-painted |
| Finish | Arizona Juniper |
| Available Sizes | 18 Inch , 21 Inch , 24 Inch , 30 Inch , 36 Inch , 42 Inch |
| Burner Compatibility | 2 & 3 burner systems |
| Installation | Indoor & Outdoor |
Warranty
Logs installed indoors carry a lifetime warranty; logs installed outdoors carry a 1-year warranty, covering defects in materials and workmanship under normal residential use. In the event of a defect or breakage, a replacement is available for pick-up from the dealer where the log set was originally purchased. This warranty is limited to the original purchaser and does not cover breakage caused by excessive handling once the logs are installed and fired.
Shipping & Returns
Shipping & Returns
Shipping Policy
We strive to make the ordering process as straightforward as possible. For any questions regarding your order, feel free to call us at +1 (844) 643-8500 or email us at support@usfireplaceshop.com during our regular business hours.
Order Confirmation:
Upon placing your order, you will receive a confirmation email. We will then verify that all items are in stock and ready for shipment. If your order can be delivered within the advertised time frame, it will be processed and sent to the warehouse for shipment. If the delivery time exceeds the advertised time frame, we will contact you via email and/or phone to confirm the order.
Order Processing:
Orders are processed usually within 24 to 48 business hours after your payment is verified and approved. Your items will be shipped as quickly as possible. Please note that shipping times indicate the time it takes for your package to arrive after it has been shipped, not from the date you place the order. Processing and shipping times exclude weekends and holidays.
If your order is urgent, we recommend contacting us to confirm product availability. In rare cases, if an item is unavailable or on backorder for an extended period, we will notify you promptly. Receiving an order confirmation does not guarantee acceptance of your order. US Fireplace Shop reserves the right to accept or decline any order for any reason and may require additional verification before processing.
Order Shipment:
You will receive an email with a tracking number within one business day after your item has been shipped. If you haven't received tracking information within 7-10 business days of placing your order, please reach out to our customer service team.
Estimated Time of Arrival:
Our standard delivery time is 7-14 business days. For custom-made products, the delivery timeframe is typically 4-12 weeks. If the estimated delivery date for your order falls outside the expected 7-14 business day range, our customer service team will reach out to confirm whether it is acceptable.
Areas Covered & Shipping Costs:
All estimated delivery dates and shipping costs advertised on our website apply only to the contiguous United States (the Lower 48 states). We provide free shipping on orders over $299.01 in our online catalog with standard ground delivery to the contiguous United States (some exclusions may apply). Items marked as "Free Shipping" qualify for this offer, but expedited shipping is not available for free.
Orders below $299.00: $70.00 (Flat shipping fee)
Orders above $299.01: Free shipping
For shipping to Hawaii, Alaska, or U.S. territories, additional shipping charges will apply, even if the item is listed as "Free Shipping." After you place your order, we will contact you with the shipping costs and arrange payment for the extra charges. If you need shipping estimation, please contact our customer service team to discuss time and cost. We do not ship internationally, but we can deliver to a freight forwarder of your choice.
Please note that the default Shipping includes a curbside delivery (Delivered to your curb, typically next to the mailbox. You will be responsible for moving and assembling.)
Damages:
It's important to inspect the packaging of all items upon arrival and ensure all boxes listed on the delivery receipt are received. If you notice any damage or missing packages, make a note on the bill of lading, take pictures & videos, and refuse delivery. The note should state "refused due to damage."
If there is no visible damage before opening the box, note "subject to further inspection, may contain concealed damage." By signing a freight delivery without noting any issues, you accept the product as-is and release the seller from liability.
If you discover damage after receiving the delivery, keep the packaging intact and contact us with photos and videos of all sides of the packaged goods within 2 business days. We cannot process your claim if images & videos are not provided within this timeframe. Once we receive your information about the refused delivery or concealed damage, we will initiate a claim with the shipping company or manufacturer and ship replacements at no cost to you.
Return & Refund Policy
Order Cancellations
If you wish to cancel your order, please contact us as soon as possible - most orders ship within 1–3 business days.
Your cancellation is only considered once you receive confirmation from us by phone or email.
Once an item has shipped, our Returns Policy will apply. Please note that a restocking fee of up to 25% may be charged on shipped orders.
To request a cancellation, contact us via:
- Email: support@usfireplaceshop.com
- Phone: +1 (844) 643-8500
Return Eligibility
At US Fireplace Shop, we strive to ensure your complete satisfaction with your fireplace purchase. If for any reason you need to return a fireplace item, please review our refund policy below.
Items can be returned within 30 days of receiving the order for an exchange, credit, or refund. The product must be unused, in new condition, and its original packaging with all materials (manuals, instructions, warranties, accessories, etc.).
Return Policy
- Fireplaces or accessory items must be returned within 30 calendar days from the date of delivery.
- Proof of purchase (order confirmation or receipt) is required.
- Custom or special-order fireplace items may not be eligible for return. Please check your product details or contact us for clarification.
- Your refund will be issued to the original form of payment. Most banks process refunds within 3–5 business days.
- For payments made via bank wire or check, refund checks will be mailed to you. Refund checks are valid for 90 days from the date of issuance.
- If the product you returned is not eligible for a refund, we will notify you as soon as possible.
- Shipping costs and a 25% restocking fee will be deducted from the refund.
Return Process
Contact customer support at +1 (844) 643-8500 to request a Return Authorization Number (RA#). Returns without a Return Authorization Number will not be accepted. The customer is responsible for return shipping costs, including adequate packaging, insurance, and using a reliable carrier with tracking.
We are an authorized retailer for all brands and products listed on our website. All orders are fulfilled and shipped directly from authorized manufacturer or supplier warehouses to ensure product authenticity, efficient delivery, and applicable warranty coverage. All orders are securely processed and shipped with trusted delivery partners including UPS, FedEx, USPS, LTL, and freight carriers. Our team manages all customer support, order assistance, and after-sales service to provide a reliable and transparent shopping experience.
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