Terms & Conditions

Terms of Service

Welcome to the US Fireplace Shop website, operated by Top Retail Venture LLC. Throughout the site, the terms "we," "us," and "our" refer to US Fireplace Shop. By using our website and services, you agree to comply with these Terms and Conditions ("Terms of Service," "Terms"), which apply to all users, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before accessing or using our website. By using any part of the site or making a purchase, you agree to be bound by them. If you do not agree, you may not access our services. Any new tools or features added to the current store will also be subject to these Terms.

We may update or modify these Terms at any time by posting changes here. It is your responsibility to review them regularly. Continued use of our site after changes are posted signifies your acceptance of the revised Terms. 

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the legal age of majority in your state or province and, if applicable, have given permission for any minor dependents to use this site. You agree to use our products and services only for lawful purposes.

You may not:

  • Use our products or services to engage in any fraudulent or deceptive activities.
  • Violate any local, state, national, or international laws.
  • Transmit malicious code, viruses, or other harmful programs.

We reserve the right to refuse service or cancel orders for any reason, including suspected fraudulent activity, violation of these Terms, or potential harm to our business or customers.

2. General Conditions

We may refuse service to anyone at any time for reasons including (but not limited to) security concerns, abusive behavior, or suspected fraud.

You acknowledge that:

  • Your non-payment-related content may be transferred unencrypted over various networks.
  • Technical requirements may require changes to conform to network or device compatibility.
  • All payment-related information, such as credit card details, will always be encrypted during transmission.

You may not copy, reproduce, resell, or exploit any part of the Service or site content without express written consent from us. Unauthorized use of our trademarks, designs, or intellectual property is strictly prohibited.

3. Accuracy and Timeliness of Information

We strive to ensure that all information on our site is accurate, complete, and current. However, errors may occur, and we do not guarantee that all content is error-free.

Examples of potential inaccuracies include:

  • Pricing errors due to human or technical mistakes.
  • Outdated product descriptions if items are updated by manufacturers.
  • Availability status if inventory changes quickly.

You acknowledge that reliance on the material provided is at your own risk and agree to verify important details before making purchasing decisions.

4. Modifications to Service and Pricing

We may adjust product prices at any time without prior notice. These changes may result from:

  • Supplier price adjustments.
  • Market demand.
  • Seasonal sales or promotions.

We also reserve the right to discontinue products or services at any time. We will not be liable for any modifications, price changes, or service interruptions.

5. Products or Services

Some products may only be available through our online store. These may have limited stock, be exclusive to certain regions, or have specific shipping restrictions.

While we make every effort to display product images and colors accurately, variations may occur due to:

  • Differences in device screen settings.
  • Lighting conditions during photography.
  • Manufacturer updates to packaging or design.

We reserve the right to:

  • Limit sales of products to specific geographic locations.
  • Restrict quantities purchased per person, household, or order.
  • Discontinue products without prior notice.

6. Billing and Account Information

When making a purchase, you agree to provide accurate and complete billing, shipping, and contact details. Inaccurate or incomplete information may result in order delays or cancellations.

We may, at our discretion:

  • Limit quantities of items purchased.
  • Reject orders suspected of being fraudulent.
  • Require additional verification before shipping.

It is your responsibility to update your account information promptly to ensure continued service.

7. Optional Tools

We may provide you with access to third-party tools or services (e.g., financing calculators, product customizers, or shipping estimators) that we do not control or monitor.

These tools are provided “as is” without any warranties. You acknowledge that:

  • We are not responsible for their accuracy or performance.
  • You should read and agree to the third party’s terms before using them.

Any future tools or features introduced to the site will also be subject to these Terms.

8. Third-Party Links

Our website may include links to external websites or content. These links are provided for your convenience but do not imply endorsement.

We are not responsible for:

  • The availability of these sites.
  • The accuracy of their content.
  • Any damage or loss caused by using them.

You access third-party sites entirely at your own risk.

9. User Submissions

If you submit content such as reviews, testimonials, or suggestions, you agree that:

  • We may use, edit, or publish them without compensation.
  • Your submissions do not infringe upon the rights of others.
  • You are solely responsible for your submissions.

We may remove content that violates laws, these Terms, or our community standards.

10. Personal Information

Your submission of personal information is governed by our Privacy Policy, which details:

  • How we collect your information.
  • How we use and store it.
  • The rights you have regarding your data.

11. Errors and Omissions

Occasionally, our site may contain:

  • Typographical mistakes.
  • Inaccurate product descriptions.
  • Incorrect pricing or shipping details.

We reserve the right to correct such errors and update information at any time, even after an order has been placed.

12. Prohibited Uses

You are prohibited from using the site or its content to:

  • Commit fraud or theft.
  • Distribute malware or malicious software.
  • Harass, abuse, or harm others.
  • Interfere with the security or functionality of the Service.

Violation may lead to termination of access and possible legal action.

13. Disclaimer and Limitation of Liability

We do not guarantee that the Service will be uninterrupted, secure, or error-free. All products and services are provided “as is” without warranties of any kind.

To the fullest extent permitted by law, we are not liable for any:

  • Loss of profits.
  • Data breaches caused by third parties.
  • Indirect, incidental, or consequential damages.

14. Indemnification

You agree to indemnify and hold harmless US Fireplace Shop and its affiliates against claims, damages, or expenses resulting from:

  • Your breach of these Terms.
  • Your violation of laws or third-party rights.
  • Your misuse of our products or services.

15. Severability

If any provision of these Terms is deemed unenforceable, the remaining provisions will still be valid and enforceable.

16. Termination

We may terminate or suspend your account without notice if you violate these Terms. Termination does not limit our right to seek legal remedies for your actions.

17. Entire Agreement

These Terms, along with posted policies, constitute the full agreement between you and us. They supersede all prior agreements and communications.

18. Governing Law

These Terms are governed by the laws of the United States and applicable state laws. Any disputes must be resolved in courts located in the U.S.

19. User Representations

By using this site, you represent and warrant that:

  • All registration information you provide is truthful and accurate.
  • You will maintain the accuracy of this information.
  • You are legally capable of entering into these Terms.
  • You will not use automated scripts or bots to access the site.

20. Purchases and Payment

We accept the payment methods shown at checkout, including major credit cards, debit cards, and other payment processors.

You agree to:

  • Provide valid payment details.
  • Authorize us to charge the total order amount.
  • Pay any applicable taxes, fees, or shipping costs.

21. User Generated Contributions

If you create or share content (e.g., reviews, product photos), you agree it will not:

  • Be false or misleading.
  • Contain offensive or unlawful material.
  • Violate intellectual property rights.

22. Contribution License

By submitting content, you grant us a non-exclusive, worldwide, perpetual, royalty-free license to use, modify, and publish it in any media, without requiring further permission.

23. Third-Party Websites and Content

We do not endorse or take responsibility for third-party sites linked on our website. You use such sites at your own risk and should review their terms before engaging with them.

24. Copyright Infringements

If you believe content on our site infringes your copyright, send us:

  • Your contact details.
  • A description of the copyrighted work.
  • The URL of the infringing material.

We will investigate and take action in accordance with applicable laws.

25. Modifications and Interruptions

We may update, modify, or discontinue the Service at any time without notice. We are not responsible for any losses you may incur as a result of service interruptions.

26. Corrections

We may correct any errors or inaccuracies on the site at any time, including after orders have been placed.

27. User Data

We store certain data related to your account for business purposes. While we use reasonable security measures, you acknowledge that no online platform is completely secure.

28. Contact Information

Top Retail Venture LLC

EIN: 30-1379440

Address: 30 N Gould St Ste R Sheridan, WY 82801, United States

Email: support@usfireplaceshop.com

Phone Number: +1 (844) 643-8500

Hours: Mon-Sat, 8 AM - 9 PM EST